MASJIDPRO POLICY ON PRIVACY
 

Q1
    
What does this Privacy Policy apply to?
A
    
This Privacy Policy applies to personal information that we collect from you or receive from third Parties that act on our behalf as our agents, contractors, service providers and/or professional advisers that provide us administrative and business support (“Authorised Third Parties”), or from our parent company and its subsidiaries anywhere in the world (collectively “Related Companies”) about our consumers. This Privacy Policy does not apply to information outside of our possession, control or power.

Please note we may combine personal information that we collect via one method (e.g. a website) with personal information that we collect via another method (e.g. an offline event). We do this to get a more complete view of our consumers, which in turn, allows us to serve you better and with more customization.

This Privacy Policy applies to all personal information collected by us including via:

MasjidPro websites, including any consumer-directed websites operated by MasjidPro;
MasjidPro mobile sites and applications;
MasjidPro text messaging programs;
registration forms which we may collect from consumers, whether online or offline, including by post, during in-store demonstrations, or other in-person events or contests;
Authorised Third Parties; and
Other sources (e.g. third party data aggregators
 

 
 


 

Q2
    
What personal information does MasjidPro collect and how does MasjidPro collect it?
A
    
Personal information or personal data is information that can be used to identify you on its own or in combination with other data that we collect or have access to. In cases where personal and other information is combined (e.g. personal contact information with account login or demographic information), such information is considered to be personal information).

We strive to limit the amount of personal information we collect and store to only that which is reasonably necessary to provide you with the relevant services.

This Privacy Policy applies to all personal information collected by us such as -

Personal contact information - information that would allow us to contact you personally such as your name, home or mailing address, phone number or email address. In some cases it would include information you give us about someone else (e.g. if you provide a friend’s email address for a tell-a-friend programme).
Account login information.
Demographic information (e.g. date of birth, age etc.)
Technical computer information (e.g. IP addresses, type of operating system, web browser type)
Website Usage Information – information about how you use or navigate our websites, applications, online advertisements including which links you click, which pages you view and for how long, and other similar information and /or statistics such as date and time of visit, which site you came from, favourite recipes and site activities).
Consumer feedback.
Sensitive personal information – This includes information about your physical or mental health or your medical condition and your religious beliefs which was gathered with your explicit consent at the point of collection.
 

Q3
    
How does MasjidPro keep your personal information secure?
A
    
We take all reasonable technical and organisational measures to protect the confidentiality and security of your personal information collected through the various methods described in this Privacy Policy. These efforts include, but are not necessarily limited to: (i) storing your personal information in secure operating environments that are not available to the public and that are only accessible to authorized MasjidPro employees, and Authorised Third Parties who are contractually bound to take reasonable measures to keep information secure); (ii) ensure sufficient security measures are implemented to protect the confidentiality and security of certain sensitive personal information (such as credit card information or health information) during transmission, and, (iii) verifying the identities of registered users before they can access the personal information we maintain about them.
  
 
 
 
 
 

 

Q4
    
What purposes does MasjidPro use your personal information for?
A
    
Your personal information will be used for the purposes for which you provided it to MasjidPro.

Additionally we may use your personal information for the purposes set out below. Please note that not all of the uses below will be relevant to every consumer.

Account & membership maintenance, including administering any consumer loyalty or rewards programs that are associated with your account
To conduct consumer insight studies
Customer service
Consumer engagement
Third party social networking, which may be integrated in our sites or applications for the purposes of running contests, allowing you to share content with friends and etc.
Website improvement and personalization
Website community features such as sharing pictures, videos, artwork or other messages or content
Other general purposes (e.g. website security, internal research, etc.)
 


 

Q5
    
Who does the MasjidPro disclose or transfer your personal information to and why?
A
    
MasjidPro  may share and transfer your personal information with our related companies anywhere in the world including our parent company and its subsidiaries (collectively our “Related Companies”), and Authorised Third Parties (defined in Question 1).

We may also share your personal information with co-sponsors. This may involve, in some cases a transfer of your personal information outside Malaysia.

If you do not want your information to be collected by or shared with a company other than us, our Related Companies and our Authorised Third Parties (defined in Question 1), you can always choose not to opt in or participate in these events at the time the personal information is collected/requested.

Aggregate Information

We may share aggregated demographic or survey information with third Parties, but this information is in an anonymous form and does not contain any personal information. The aggregate information that we share may include anonymous information that is captured through the use of cookies and other similar Tracking Technologies, as explained in Question 8 below.

We may disclose your personal information to government bodies and law enforcement agencies if we are required to do so by law; or if in our good faith judgment, such action is reasonably necessary to comply with legal process; to respond to any legal claims or actions; or to protect the rights of MasjidPro, its customers and/or the public.

We may also supply your personal information to potential acquirers of any relevant Nestlé business.
  
 

 

Q6
    
How can you access, modify or make other choices regarding the use of the personal information you send to us?
A
    
The following outlines the choices you have with respect to the collection and use of your personal information by us.

You can opt out - You always have the option not to share any of your personal information with us. However, if you choose this option, you will be limited in the activities and features we can provide you.

How to opt out - If you do not want to receive communications and/or services from a MasjidPro website or brand, please do not opt-in for those communications or services at the time of registration. If you have opted-in and, at a later time, wish to opt-out, please visit the appropriate opt out section(s) on our website or application and amend your preferences.

What if I receive an e-mail, message or another contact I am not expecting - Along with every e-mail marketing communication sent to you, we provide you the option to discontinue receiving future marketing communications (i.e., unsubscribe). Simply follow the unsubscribe process or directions provided in the email.

How do I know whether I am opted in - You can always review or update any personal information that we may have collected about you? To do this, please visit the appropriate opt out section(s) on our website or application.

If any of the mechanisms set forth above is not available or you wish to make a different request or if you have any questions, complaints, or comments regarding this Privacy Policy or our information collection practices please let us have your written requests or queries at-
 

Contact: Personal Data Protection Officer
Address:
Or
Web Form : http://www.nestle.com.my/contactus
Or
Call us : 1-800-88-3433